Transaction and Dispute Management
How to use filters to quickly find your transactions and customers on FedaPay?
How to use filters to quickly find your transactions and customers on FedaPay? Managing many transactions or clients can quickly become overwhelming. To help you find specific information easily, FedaPay provides a search tool with filters. With this ...
How do I find a transaction on my FedaPay account?
Tracking transactions is essential for verifying received payments, resolving disputes, and ensuring smooth operations. FedaPay offers several methods to quickly locate a transaction. Searching for a Transaction 1-Search by Transaction ID Each ...
How to make a refund on FedaPay?
FedaPay allows you to issue refunds in case of an erroneous, duplicate, or canceled payment. You can refund a customer directly from your dashboard, either fully or partially, depending on the situation. Important: Currently, refunds are only ...
What if a payment is failed, pending, or canceled?
What if a payment is failed, pending, or canceled? A payment on FedaPay can have different statuses: Approved → Payment successful and validated. Pending → Payment being processed/default status upon creation. Failed or Canceled → Insufficient funds ...